Disney Genie Service Reimagines the Guest Experience at Walt Disney World and Disneyland

Coming this fall to Walt Disney World Resort and Disneyland Resort, Disney Genie is a complimentary and convenient new digital service designed to create the best Disney day for guests. Disney Genie will make planning easier, add more flexibility, and introduce better tools to help guests make the most of their visit. Disney has made significant investments in this cool new technology, which guides guests through the theme parks with tips that can help them reduce time in lines, discover magic around every corner and take the guesswork out of “what’s next.”

Built right into the My Disney Experience and Disneyland apps, Disney Genie service will maximize park time for guests, so they can have more fun. It includes a personalized itinerary feature that will quickly and seamlessly map out an entire day. From specific attractions, foodie experiences and entertainment, to general interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more – guests just tell Disney Genie what they want to do and it will do the planning for them.

Here are a few more features:

  • Get Itinerary Updates from Morning to NightDisney Genie will continue to update the your itinerary throughout your day, so you can be more spontaneous and go with the flow.
  • Find Favorites at a Glance: Guests can create their very own personal tip board to instantly see their favorites. It will display current AND forecasted future wait times, helping guests predict when they might experience quicker entry to attractions.
  • Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Guests can join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.

For even more convenience and flexibility, there are two other options for enjoying Disney theme parks, through a queue Disney is introducing called the Lightning Lane entrance that also saves guests’ time in line: 

  • Disney Genie+ service (available for purchase): For the price of $15 per ticket per day at Walt Disney World Resort and $20 per ticket per day at Disneyland Resort, guests can choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. Guests can make one selection at a time, throughout the day – from classics like Haunted Mansion to thrill rides like Big Thunder Mountain Railroad and newer favorites like Millennium Falcon: Smugglers Run (attractions subject to limited availability). This convenient option is the next evolution of the fan-favorite Disney MaxPass service from Disneyland Resort. Disney Genie+ will also include Disney parks-themed audio experiences and photo features to capture your memories – augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass downloads from your day if you are visiting Disneyland Resort.
  • Individual attraction selections (available for purchase): Guests can schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance – like Seven Dwarfs Mine Train at Magic Kingdom Park and Radiator Springs Racers at Disney California Adventure Park (subject to limited availability; attractions not included with Disney Genie+). Pricing will vary by date, attraction and park

Lightning Lane selections will be made on the same day of the guest’s visit and can be used across multiple theme parks, great for those who love the Park Hopper option. Attractions continue to offer a traditional standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance – to maximize flexibility.

The FastPass, FastPass+ and Disney MaxPass services will be retired.

Disney is also making some enhancements to the Disability Access Service (DAS) program, including new options to enroll in the program pre-arrival and for DAS participants to select arrival windows for attractions directly in the app. These options will be available in addition to the existing, in-person DAS program.

Disney-Genie-App-2

More updates on Disney Genie and Disney Genie+ are to come in the near future.

To book your Disney vacation, contact our friends at Mickey World Travel. They will make sure you have the most magical trip, by assisting you in planning your own vacation.

Contact me today to start planning your Disney vacation!

Email: dylan@mickeyworldtravel.com

Dylan Hayeck

Dylan Hayeck

Dylan is the director of social media and marketing for Mickey World Travel. He has been traveling to a Disney park since he was three years old, and is constantly returning. Dylan has a passion for all things Disney, including the parks, movies, characters and beyond.

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